Monday, August 10, 2020

Email availability and usage among the Elderly in SCAs

 Email availability and usage among the Elderly

 I am a member of three Senior Citizens Associations viz: Association of Senior Citizens of Hyderabad (Lions Bhavan), Senior Citizens Forum, Secunderabad (Centenary High School) and LOLA7817SCA (Jyothi Colony).  Email availability among members in these three SCAs is shown below:

 

SCA  -à

SCF

AOSC

LOLA

ESTD

Jan 1993

Jan 2001

Sep 2014

Total # of members

405

250

55

# having Email

108

74

38

percentage

26

30

69

 It may be noted that the earliest one to be established and also the largest membership– SCF has 26% - minimum percentage of members - having Email. And the most recent one to start and having minimum number of members - LOLA has largest percentage of members having email.  This is understandable from many angles. Those who joined oldest association early did not have email as that was not popular or easy to get. Email penetration is increasing over decades and if we start an SCA now, almost everyone is likely to fill Email column with some Email address in the application form.

 Apart from the above, my observation is that though several senior citizens apparently have email Ids those using them actively is abysmally small. Use of technology still daunts them. For instance, if I send a message asking for some action to all in AOSC – 74 people I get replies from just three or four. Same is the case with SCF:  some four people are active SENDING messages, rest of them among 108 don’t even reply. As the saying goes in Tamil, it is a stone thrown into the well!

 Availability of Smartphones and WhatsApp accounts indicate that may have Internet on their phones. But when I call for an official meeting -  zoom or Google Meet Video conferencing, less than twenty turn up as participants. This is strange as I guess that most seniors, out of necessity to be in touch with their kith and kin, will be using video conferencing tools.

 Are there ways motivate the elderly to use and benefit from Email? Are they happy with WhatsApp? I can not guess. Any clues?

                                       

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