Elders Helpline in
Bengaluru goes 24/7
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Elders Helpline 1090,
a joint project of Bengaluru City Police and Nightingales Medical Trust has
completed 15 years of dedicated service to the elderly in Bangalore city.
From 26th April 2017, Elders
Helpline service becomes operational on 24 hours basis
Bangalore has a current estimate of over 10
Lakh senior citizens. Of these, about 3 lakh elders face some form of physical,
emotional and/or financial abuse; elders are also becoming easy targets for
crimes. Getting reliable help in such instances, especially in the night, is a
challenge to most elders. Elders Helpline working 24/7 will give vulnerable
elders added assurance and benefit a larger number.
Being the first project of this kind in the
country, the Elders Helpline 1090, has so far received over 1.6 lakh calls in
the past 15 years. 8662 complaints of serious nature were registered with
over 52% of the complaints being successfully resolved by counselors and social
workers with the support of police and lawyers. The nature of the complaints is
mainly ill treatment by family members, financial exploitation, property
disputes and cheating by service providers. All the services of the Helpline
are free.
The 24/7 service of
Elders Helpline was launched on 26th April by the Sri. Praveen
Sood, IPS at the auditorium in Police Commissioner’s office, Infantry
Road, Bangalore-560001- on the occasion of the 15th Anniversary
of Elders Helpline
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