INFORMATION: An
Analysis of the word from Information Scientist’s point of View
By
Dr P Vyasamoorthy
The Word ‘Information’ has fascinated me for a long time
than any other word. This may be because I chose to become an Information
Scientist as early as 1966, when most people did not know anything about this
profession. During the course on my long tenure I had to give lectures relating
to Library & information science students and librarians. During such
lecturers, my favorite “time-filler” is the following piece on the word
Information itself.
An Information Scientist produces, procures, processes and
provides relevant information to specified groups of users, speedily at optimum
cost.
The Word Information tells several things to the Information
Scientist (=IS for short). There are many words within it like: In, for, at,
on, form etc. In fact, there are fifteen, as far as I could count. Let us look
at each of them by turn.
The IS should give information IN the language known to the
user. The document you have may be in a language not familiar to user. This
calls for translation, transliteration and interpretation. Why transliteration
you may ask. I know Telugu – only to understand when it is spoken – can not
read or write. If a piece of text is transliterated into English, I can read it
out and understand.
The IS should offer information FOR a specific purpose, use,
need etc. He must know why it is being asked. Knowing why helps him tailor the
answer. If the info is for an exam, even bazaar notes might be enough! If it is
for a writing a scholarly article authenticated, credible info is required.
The IS should give information in the FORM or FORMAT best
suited to the customer. This may involve reducing the information procured into
some table, chart etc. Tables, figures, charts are better than mere text. If
the user is expert he may be satisfied with text itself and may not go for
simplification of presentation.
The user may require information AT a specified place or AT
a specified cost. May be he wants the info to be delivered to his desktop via
computer network or he only wants a paper print couriered to his branch office
where he would look it up. He might place restrictions on cost of supply. Info
may be required AT (or before) a specified time: A student needs it before
examinations. A teacher needs it before taking classes.
The word OR in Information indicates substitute or surrogate
or alternate ways in which the users needs may be fulfilled. For instance, a
news item on a topic can be sourced from many newspapers and the user may be
interested in just the news per-se and not bother about your getting it from
The Hindu or Economic Times. If his needs are comprehensive then many newspaper
items need to be read for removal of duplicate info.
The word ION indicates that information is ionic in nature.
Like an ion (chemistry) it is unstable. An ion accepts or releases and electron
and becomes stable. Similarly only when it is put to use or acted upon, it gets
stabilized in the user. It is the duty of the IS to provide therefore usable,
useful and actionable information. ION also signifies nascency or newness. Many
prefer new or just produced info.
Obviously the IS always looks for information ON a specific
topic, ON a specific application etc. This aspect is so important that it is
always implied and intrinsic when the IS searches for information for a
customer. Which reference librarian has not heard: “I want information ON ….”
INFORM is a verb denoting that the job of IS consists of
dissemination, distribution, broadcast or dissipation of information after
gathering and processing it to suit the user.
This is one of the most active steps in Information usage
cycle. The job of the IS is not complete if he does not push info on to his
clients.
Leading all other words, the word I is at the very beginning
of all others. ‘I’ denotes self and Ego.
The IS must have enough sense of pride in himself and realize that the job that
he is doing fulfills an important gap in societal needs. Unless impelled by
Ego-satisfaction, no useful job can be completed.
FORMATION indicates arrangement of things or organization of
items etc in desirable ways. After
gathering information, it has to be re-arranged or re-grouped in some proper
order depending upon user’s requirements.
There is a queer word FORMA**. This means informal, not much serious etc. The user may not be very serious in knowing everything on the topic or may be. Find out his intent and serve him accordingly.
Least of all the words in Information, you might think is
MAT. However to my mind MAT symbolizes simplicity, as the commoner’s sleeping
accessory is MAT. To sleep when you are tired you do not need sophisticated
Cot, pillows, and cushions – a simple mat or mattress will do. Similarly when a
user wants info, do not flood him with lots of info. Keep it simple, short and
to the point – bare minimum. Just like MAT satisfies sleeping requirements in
dire needs.
INFO, though an abbreviation of the word Information, has
its own existence as a word too. INFO is
something that is delivered and understood by a person that eliminates or
reduces uncertainty. IS has to ensure that this quality has to be kept in mind
while hunting for information.
Finally we should not forget that INFORMATION itself is THE
word that governs every aspect of the life of an IS. It is, like god: omnipresent
– available everywhere, omniscient -
accompanies wise people and omnipotent – makes the possessor very
powerful.. If properly put to use, with the help of IS, reader can reach GOD!!
Well, that at least is my firm belief.
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** added due to courtesy Prof V Seshadri !